2025 Information is not yet available. For reference check out the information from 2024 below:
WELCOME TO PLATINUM
Prior to coming to the festival, make sure to:
Bring your festival wristband
Remember our Updated Bag Policy - clear bags only - and no liquids are allowed.
Review our Allowed & Prohibited items list for information on what you can and can’t bring to the festival.
How to Dress & What To Bring
Dress for comfort and be sure to check the weather forecast before you head out the door. The festival grounds are a combination of paved surfaces, gravel and grass, so choose your footwear accordingly. We recommend a hat and sunglasses, but if you forget anything, the Festival Store has lots of great merchandise offerings!
Platinum Wristbands
Will Call
If your wristbands were not mailed to you and are at Will Call, you can pick them up at the Festival Box Office. A government-issued ID is required to verify your order and pick up tickets.
Visit the Box Office Locations and Hours page for more info.
Wristband Activation
Wristband activation ensures a smooth process when entering the festival each day and allows you to add emergency contact information to your wristband. All you need to do is enter your wristband ID number (located on the inside of your wristband) and contact info to activate. Click here to activate!
Refer to this article for official dates & hours of the Festival.
Getting to the Festival/Parking
Parking
There is NO VEHICLE PARKING AT TWO STEP INN and NO PARKING IN THE NEIGHBORHOODS around San Gabriel Park.
Platinum Guests receive one complimentary parking pass per ticket order. - view full details HERE!
There are many ways to get to the festival - from shuttles to walking, biking to rideshare. Check out the Getting Here page for more information.
Platinum Map
Check out your Premium map here! This includes information about where your lounge and viewing areas area located.
Platinum Menu
No need to go hungry with delicious bites available all day. We’ll have a selection of favorites in the afternoon with an expanded range of hot and cold dishes in the evening hours, followed by late-night snacks to enjoy with the final sets of the festival. All food is served in the Café within the Platinum Lounge and will include options for those with dietary requirements. Check out your menu information HERE.
Platinum Lounge
Check out your lounge information HERE.
Platinum Viewing Area
By far one of the most popular perks of Platinum is access to fantastic stage viewing!
Big River Stage
- Front-of-stage — The festival’s equivalent of front-row seating, directly accessible from the Platinum Lounge.
- Beer, seltzer and water available in viewing area
Showdeo Stage
- Front-of-stage — The festival’s equivalent of front-row seating. Located house-left (on the left side if looking at stage) - look for the "Platinum Viewing" sign for entry.
- Beer, seltzer and water available in viewing area
As if all of the above isn’t enough, we also have these fun additions for you:
Access to all GA areas
Access to VIP Lounge
Merchandise gift — A special thank-you for our Platinum guests. Redeem yours at the Platinum Concierge.
Express Lanes at Two Step Inn Store — Skip the lines for merch by using the Premium Lane at the Two Step Inn Store.